Whom do we serve?

I constantly ask myself employed as an advanced skills lecturer at a major training organisation, whom do we actually serve?

I sincerly believe our focus must benefit our students and the organisations employing them as apprenticeships and traineeships are funded by business enterprises. A simple analysis, yet this is rarely the case with decisions mostly favouring individuals in the training organisations.

Then, secondly our actions predominately benefit the organisation with students, employers and the industry employing enterprises and individuals sadly lagging. Public organisations also employ apprentices and trainees, we must never forget where we receive our funding from and to whom our loyalties ultimately align.

During my business studies we explored strategic management and value adding activities. I really focused on core competence and the resource based view of the firm. As a state government employee, we receive funding at both a state and federal level and we as both an organisation and individuals must take our responsibilities seriously and make decisions based on the best interests of those we serve.

After all, we receive tax payer funds so our mission must be to realistically employ public funds in an efficient and responsible manner and to not purely serve ourselves. We have a duty to not only current taxpayers, but past and future taxpayers to increase productivity leading to advantageous outcomes for the state.