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Tuesday 9 February 2021

Corporate learning and development

The development of corporate learning and development is moving from an content centric approach where learning materials were published online in the early 2001 through a blended approach to a social collaboration between team members.


The learning management system was simply a repository for content with limited interaction between facilitator and learner. I can recall downloading such materials, then printing them out to a paper based format and working through the exercises.

You had limited opportunity to embed the knowledge or skills and just waited for the paper versions of your assessments to be mailed back after you posted in your work to the marker.

Moving to the talent management approach in the mid 2000s, the software program addressed the four pillars of talent management involving recruitment, performance management, learning and development and compensation management.

Experimental learning started getting interesting with the 70:20:10 approach with 70% of learning performed on-the-the-job through action learning projects, job rotation and delegation.

Likewise, 20% of learning is still conducted on-the-job through active processes such as mentoring and coaching and the final 10% of learning is conducted off-the-job through formal courses.

Continuous embedding of learning ensures a continuous learning program that is further expanding skill-sets in response to a changing environment.

New developments are considered less static and more fluid incorporating internal learning and development departments within the human resource structure and the rise of the corporate university.

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