I was talked into going to Yutz Place, this is a Balinese steakhouse in Legian that I must admit that I wasn't much interested in. I was forced to head in because of online recommendations and my protests went unanswered.
There are many good quality restaurants in Bali that are very reasonably priced, why go to an expensive over-rated restaurant? From now on, maybe I should be insisting the person pushing to go to such an establishment should be picking up the bill.
You have to very careful what you order, the bill will escalate very quickly. Whatever you do, don't get caught out on happy hour, it only applies to beer despite what they actually tell you - they will charge you extra for the mixer too, it is not inclusive.
There are many good quality restaurants in Bali that are very reasonably priced, why go to an expensive over-rated restaurant? From now on, maybe I should be insisting the person pushing to go to such an establishment should be picking up the bill.
You have to very careful what you order, the bill will escalate very quickly. Whatever you do, don't get caught out on happy hour, it only applies to beer despite what they actually tell you - they will charge you extra for the mixer too, it is not inclusive.
The next round of drinks you order, when you inquire, they then tell you happy hour is over for spirits, beer only. Not a lot of goodwill either when you question the bill, no discussion at all - not a great strategy to build customer goodwill.
The steak is great, I asked for rare and that is what I got. Naturally, you pay for it, be ready for a dent in the plastic. The service was only so so; despite obvious failings, even if you have communication issues, a compromise goes a long way in the eyes of the consumer. There are no issues with the food or the quality of presentation.
The advantage of blogs is you are able to air your grievance in public, no longer do you just have to just take it and silently vow to never return. The onus is on the vendor, within reason to keep the customer happy; after all, the customer does pay the bill.
The steak is great, I asked for rare and that is what I got. Naturally, you pay for it, be ready for a dent in the plastic. The service was only so so; despite obvious failings, even if you have communication issues, a compromise goes a long way in the eyes of the consumer. There are no issues with the food or the quality of presentation.
The advantage of blogs is you are able to air your grievance in public, no longer do you just have to just take it and silently vow to never return. The onus is on the vendor, within reason to keep the customer happy; after all, the customer does pay the bill.
If the plan is churn and burn as opposed to generating repeat customers, then the strategy worked. When your query is for less than 10% of the bill total, it at least warrants a discussion instead of being left feeling that you have just been done over.
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