I was asked during a course, what do you see as the benefit to the study of management of the open systems theory? A strategic view of management processes is imperative for modern managers; while a purely operational view serves frontline and middle management with a fast changing operating environment requires strategic management thinking.
Open systems theory maintains organisations, and more importantly the people who make up those organisations adapt a close working relationship with their external environment to ensure long term viability. A complex relationship exists between internal and external customers, suppliers and the staff members who interact with them. The modern operating environment requires organisations to quickly adapt to external factors due to global organisations, modern communication systems, international managers and flatter organisational structures.
The vocational education and training sector is under siege by the higher education sector, the schools sector, government funding models and international universities offering free online education. A modern vocational training organisation that fails to address the needs of their students will rapidly lose market share to organisations targeting such client relationships.
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