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Thursday, 14 April 2016

Just wasting my time with your delays

What a waste of time, you get your flight bumped and you end up with a meal ticket that doesn't cover the cost of the food, you are compensated to the value of fifteen Singapore dollars - big deal.


 This is lousy service, as a customer of the airline, you may not necessarily be flying business class all the time, that is after all usually reserved for businesses willing to pay a higher ticket price for marginally better service. Changi airport is expensive, $15 doesn't go a long way - it's insulting. What is really annoying is Singapore Airlines is mimicking the low cost airlines a full service airline should be differentiating itself from.

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2 comments:

  1. Unknown18 April 2016 at 21:56

    You could get a couple of curry puffs and a drink with $15

    ReplyDelete
  2. Jeff OHalloran23 April 2016 at 11:31

    Not at Changi airport you don't, these are naturally first world problems. As a full fare paying client, you expect better service than what a budget airline offers. As a long time client of Singapore Airlines you expect to be treated in a way to encourage you to remain a customer as you pay a premium for a Singapore Airlines ticket. This is not the first time this has happened, the once legendary service of Singapore Airlines has slipped considerably and is not doing itself any favours.

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